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This Privacy Policy applies to AL XOLAME ASSETS REAL ESTATE L.L.C, trading as "Proptle", and governs the collection, use, and protection of your personal data. Throughout this document, "Proptle", "we", "us", and "our" refer to Proptle and its affiliated entities. Proptle is registered in the Dubai, UAE.
This Privacy Policy explains how we handle personal data, including the information we collect when you use our services, participate in a Proptle Digital Asset Offering (the “Offering”), or visit and interact with our website (the “Site”). The term "Offering" refers to the issuance of tokens representing financial or non-financial assets. This policy does not apply to other companies or individuals that are not under Proptle’s control.
We take your privacy seriously and are committed to protecting your personal information. Our practices comply with applicable data protection regulations in the UAE and internationally, such as the UAE PDPL and other relevant privacy laws. This Privacy Policy outlines what data we collect, why we collect it, and how we protect it. For questions or concerns, contact us at [email protected].
When you use our services, we collect both personal and anonymized data. Personal data may include your full name, contact information, Emirates ID or passport number, date of birth, residency/emirate, and other data shared during interactions with Proptle. Some of this information may be classified as sensitive under UAE law. Your continued use of our services implies consent. To modify or delete your data, please email [email protected].
We also collect anonymized technical data such as device type, IP address, browser type, and geographic indicators. This helps us optimize our services and performance without identifying you directly.
We collect and use personal data for the following purposes and always seek your consent where required:
We may share your data with relevant UAE government authorities, financial regulators, or third-party service providers when required to comply with legal directives or protect our interests.
We collect and process data based on legal grounds recognized by UAE regulations, including contractual necessity, legal obligation, and user consent. Usage data such as IP addresses and behavioral tracking supports service improvement and compliance.
Your personal data may be stored on servers located in the UAE or other jurisdictions that comply with international data security standards. While UAE laws apply to local data protection, storage outside the UAE is governed by the host country’s legislation. We ensure contracts with third-party providers include adequate data protection measures.
To comply with UAE Central Bank and UAE AML regulations, you must complete KYC (Know Your Customer) and AML (Anti-Money Laundering) checks. We partner with authorized third-party vendors for these processes and data verification. Your participation in an Offering implies consent for us to share this data with the issuer or relevant service providers. We also use anonymized analytics to improve platform functionality. [email protected]
When purchasing tokens, you may provide banking or payment details (such as IBANs, SWIFT codes, or crypto wallet addresses). This data is encrypted and used only for transactional purposes in compliance with UAE financial laws.
We may collect certain information through cookies or other automated methods. A cookie is a small text file that is stored on your device by your browser to make it easier for you to use our Site and enable certain functions. Cookies allow the sender to recognize the device on which the cookie is stored during the consent period, which does not exceed 12 months. Some cookies are necessary to use our Site, while others may be functional, performance, or advertising cookies.
The default cookies we use are essential for you to access and use the features of our Site. These are known as "strictly necessary" cookies. Without them, we would not be able to provide the services you've requested.
Functionality or Preference Cookies help us offer personalized features and improve your experience. These cookies can be set by us or by third-party providers we use. If you choose not to allow these cookies, some of our services may not work as expected.
Performance Cookies, also known as "statistics cookies," collect data about how you use our Site, such as which pages you visit most often or if you encounter any error messages. We may share this data with third-party providers, but it is always anonymized and cannot identify you.
Advertising or Targeting Cookies are used to show you ads that are more relevant to your interests. These cookies track your visit to our Site and share this information with other organizations like advertisers.
Except for strictly necessary cookies, the use of cookies is entirely up to you. You can choose to accept or reject cookies through your browser settings, either globally or on a case-by-case basis. You can also change your consent preferences at any time by clicking the "Change your consent" button on this page.
Please note that changing your cookie preferences may affect the performance of your browser and your ability to access certain services that require cookies. We are not responsible for any limitations in service access resulting from cookies you have previously deleted or rejected.
Below is a list of the types of cookies we use on our Website:
To adjust your cookie settings in your browser, please navigate to the “Help” menu in your browser. There, you will find all the information needed to modify your preferences and configure your cookie settings.
We adopt industry-standard practices aligned with UAE data protection regulations, including:
However, we acknowledge that no internet system is completely secure. Users should exercise caution and practice safe browsing habits.
Under UAE data protection law, you have the right to:
To exercise your rights, contact us at [email protected]. We will respond within the timeframe required by UAE law, typically within 30 days.
We retain personal data only for as long as necessary to fulfill service or legal obligations, as defined by UAE data retention regulations. Upon request, and if permitted by law, we will delete or anonymize your data.
You are in full control of your data. You may contact us anytime at [email protected] to update, audit, or delete your information in accordance with your legal rights.
Our Site is not intended for individuals under 18 years old. If we become aware of data collected from minors, we will take immediate steps to delete it and restrict access.
We may update this Privacy Policy to reflect changes in UAE law or internal practices. Updates will be published on our Site, and material changes will be notified via email. Continued use of our services implies acceptance of updated terms.
If you have any questions about this Privacy Policy or the protection of your personal information, please contact us at [email protected] or visit www.proptle.com/community.
Unlocking Global Financial Opportunities: The Power of Tokenization
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